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BUSINESS ADMINISTRATION & OPERATIONS: facilitating the smooth function of daily operations, multiple department collaboration, internal communication strategies, timelines, follow-up actions, task prioritization, correspondence, calendar, travel, events/functions, meeting logistics, research, implement initiatives, collaborate cross-functionally, office communication, streamlining departmental policies and daily operations.
BOARD RELATIONS: manage board of directors; executive/governmental affairs/finance subcommittees, company bylaws, nominating slates, onboarding new board members, honoring past chairpersons, board engagement, board meetings and retreats, board member communication and protocol.
BUSINESS & HOSPITALITY RELATIONS: national and foreign author/guest relations, maintenance of community, national, and international relations and initiatives, company projection to authors, vendors, public, business and hospitality protocol and etiquette, event coordination.
PROTOCOL & ETIQUETTE: power of business etiquette in the 21stcentury, business visiting protocol, executive communication: official/social, private formal dining/entertaining/table manners, managing meetings, the art of conversation and verbal competence, VIP greeting, meeting, seating, public diplomacy, media relations & protocol, titles, forms of address, gift giving/receiving, cross cultural protocol, communication, awareness, and behavior, the art of public relations, understanding the corporate client